I. Inventory Guidance. You'll learn about
color and design, what's hot, what's not, etc. And there's
also an Interior designer policy and Image Enhancement
recommendations.
J. Job Descriptions. Every employee fills
a specific role. No worry... we'll tell you exactly
what each worker is supposed to do.
K. Kiosk. A Kiosk! What is a Kiosk? One
of the most important sales and operational tools you'll
need.
L. Logo. Our trademarked logo gives you
instant credibility and recognition. We'll also show
you the magic of lighting and provide samples of letters,
i.e., comment cards and "Thank You" notes.
M. Marketing. Simply defined, marketing
is knowing what you've got to sell, who you want to
sell to, and how to reach them. We'll show you what
we've done. We'll also provide Monthly report procedures
and Music that enhances your presentation.
N. Newsletter. It's a powerful sales
tool, but one of that can be welcomed or tossed in a
trash can. We'll teach you what we know and we'll also
tell you about Newspaper advertising and public relations
techniques.
O. Operating Manual. This little baby
- actually, it's rather big! - will become your constant
companion. It's your "meat and potatoes" guide
for just about everything you'll be doing. It's your
"bible."
P. Product Knowledge. This is the key
to what you have to know and providing Product knowledge
is one of our prime commitments. We'll also teach you
about Pricing, Purchasing and Policies.
R. Referral Program. You'll learn
about one of the best sales techniques in the books
because it can impact your bottom line. We'll also provide
Radio ad samples, Record system guidance, Re-order procedures
and Rug return.
S. Sales. This is where everything
starts and stops. Sales drives everything and we'll
show you how to take the wheel. You'll also learn about
Sales themes, Security, Store demographics, Safety guidelines
and Square footage requirements.
T. Training. This is the fuel
that keeps everything running and you'll learn the"how"
and "why" of training and how to make it an
enriching experience for your employees. We'll also
tell you about Tax reporting and Time sheets.
U. Urgency. The future is NOW
for rugs. Luckily for you, THE RUG PLACE started yesterday!
V. Voice Mail. It's the 21st Century
Mr. and Mrs. Business person and voice mail can hurt
or help. We'll show you the difference.
W. Website. It's your personal
"silent salesperson." It sells while you sleep.
Y. You. The most important person
we know.
Z. Zebra. Naaaah! there's no zebra,
we just needed something that begins with "Z"
to wrap up this A to Z sampling. Hey, wait a minute
... we do have a zebra - a zebra pattern in one of our
rugs! Perfect!
